DMV.com Publishes the Best and Worst of America's State DMVs
DMV.com, a guide for Department of Motor Vehicles (DMV) and driving related issues, has released results from a recent survey that compares customer satisfaction at the state DMVs. Customers were asked about their satisfaction with 7 different DMV service categories including the quality of online service, telephone service, in-person customer service, accessibility, wait times, cost of service, and overall performance. Each state was then ranked from best to worst in overall customer satisfaction.