No additional hardware needed to connect ShoreTel’s UC system with SIP trunking services; EtherSpeak's SureTrunk becomes certified through ShoreTel’s Technology Partner Program
Labels: Technology > Networking, EtherSpeak Communications, LLC, Product / Service News

Scottsdale website design firm Webeze announces the launch of silverandblacktelecom.com, who specializes in business telephone systems and support for small to medium sized businesses.
Labels: Telecommunications > Equipment, Webeze, Product / Service News

Tpad, the established VoIP provider, has announced the launch of 10 new Local Access Numbers that will let users make international calls in over 40 countries at just local rate prices.
Labels: Telecommunications > Services, Tpad.com, Product / Service News

Cell phone expert, Ann Rotondo, has joined with Neekam company to create the Cell Phones 357 blog. This blog will act as a source of information and networking for the wide range of products and services available from makers of Verizon cell phones, LG cell phones, Motorola cell phones, and more.
Labels: Telecommunications > Services, PressRelease, Personnel News

No company can afford to ignore the customer in today’s world. Increased competition demands organizations to maintain a relationship with the customer through multiple service channels – both using offline channels and electronic channels. Today with a huge percentage of the population carrying mobile phones, mobile channel is the best medium to engage the customer and in the process improve the customer stickiness.
Labels: Telecommunications > Services, valuefirst messaging, Product / Service News

In response to President Bush’s 2003 Homeland Security Directive requiring a national preparedness goal to better respond to disasters, the Alameda County Sheriff’s Office in Northern California, hosted Urban Shield, a one of a kind training event intended to bring the components of the National Response Plan to life in an urban setting. IP Access International, business satellite internet provider and partner Cobalt Equipment, played an integral part in the full 4-day event held September 28 – October 1st, providing satellite bandwidth for large-scale communications field exercises. An Incident Command System structure, with Area Commands, coordinated over 20 training venues simulating various terrorist attacks in a large geographic area throughout Alameda County.
Labels: Telecommunications > Services, Ip Access International, Product / Service News

Rack-Soft announced today the latest version of the hosted PBX solution for ISP, HSP, and enterprises. 4PSA VoipNow 1.5 includes calling cards and callback features, prepaid billing capabilities, outgoing routing rules control on customer level, many enhancements in the system management process, new SOAP API functions, more powerful IVR administration capabilities, and over fifty other new features and improvements.
Labels: Technology, Rack-Soft, Product / Service News

IP Access International, a global provider of business satellite Internet services today announced it has become a member of the Colorado Mining Association (CMA), the oldest professional mining industry trade association in the United States. CMA’s 650 members include the producers of coal, metals, agricultural and industrial minerals throughout Colorado and the West, as well as individuals and companies providing equipment, supplies and other services to the mining industry.
Labels: Telecommunications > Services, Ip Access International, TradeShow News

Syntellect Inc., a leading provider of Customer Interaction Management solutions, has been named as a Market Leader in Professional Services at the first awarding of The 2007 Speech Industry Awards. The awards recognize speech technology companies that have developed leading speech technology services or solutions which define best-in-class market presence. Analysts and industry experts selected Syntellect as a leader in Professional Services in the September 2007 issue of Speech Technology magazine based on ratings in several key areas, including services offered, ability to execute, and overall customer satisfaction.
Labels: Technology > Computer Software, Syntellect, Product / Service News

FeatureTel, North Carolina’s premier hosted Voice over Internet Protocol (VoIP) phone company for businesses, today announced a new addition to the company’s high profile client list. Durham based Dealers Supply Company, a national floor coverings wholesaler, has selected FeatureTel as its exclusive telephone systems and services provider.
Labels: Telecommunications > Services, FeatureTel, Joint Venture News

1866Voip.com has in the past nine months become an all-in-one site for VoIP phones and systems. The site has a directory of VoIP providers, hardware and software products, as well as reviews, articles, comparisons, and an active forum.
Labels: Telecommunications > Services, 1866Voip.com, Product / Service News

WEBconferences are just like normal meetings but they are conducted virtually over the Internet. Presenters can give PowerPoint presentations, consult documents, use interactive on-screen graphics and even vote or display the results of collaborative efforts. With multilingual WEBconference, presenters as well as participants can select their user interface language, independently of the content of the WEBconference which relay to the presenter.
Labels: Telecommunications > Services, Tele-efficiency Inc., Product / Service News

Each application that comprises WEBconference is well explained at the Tele-efficiency.com portal: management, marketing, sales, production, service, personnel, finance. Better yet, we will show you the best practices for WEBinar, eSales, eService, eCRM, eMeeting and eLearning.
Labels: Telecommunications > Services, Tele-efficiency Inc., Product / Service News

Today, PBXInfo LLC announced the immediate availability of MerACD 2.0, enabling companies to leverage their Nortel Meridian ACD system packages. Most of today’s Nortel Meridian ACD deployments lack an effective and comprehensive solution for reporting. “MerACD saves you hours each week from manually transcribing statistics from the hourly reports into excel spread sheets,” said Charles Carter, Chief Development Officer at PBXInfo LLC. “With our comprehensive reporting package and the ability to associate agent’s names with position id’s, we are expecting more customers to make the move to MerACD 2.0.”
Labels: Telecommunications > Services, PBXINFO LLC, Product / Service News

Mobile Monday is an open business community of mobile professionals uniting the representatives of different companies in IT, mobile and telecommunication industries. Mobile developers, service providers, mobile content providers and mobile software developers come together on Mobile Mondays to share their vision of local mobile markets and discuss their globalization. Mobile Monday conferences enable companies just entering the high-tech market as well as experienced players to expand their business network, share experience and find common cooperation opportunities.
Labels: Telecommunications > Services, QArea, Product / Service News