Alcove adds Mumbai, Delhi, Coimbatore, Kolkata and Vizag to reach milestone of nine cities
Karnataka, India -- (SBWIRE) -- 11/13/2012 -- Alcove today announced that it has added Mumbai, Delhi, Coimbatore, Kolkata and Vizag to its network of Service Apartments. With this expansion, Alcove now covers nine cities in India, making it one of the largest Serviced Apartment Providers in India. Alcove provides both short-stay and extended-stay accommodation in single rooms and independent apartments in Bangalore, Chennai, Coimbatore, Delhi, Hyderabad, Mumbai, Pune, Kolkata , and Vizag.
Beginning with just one service apartment in 2004 in Bangalore, today Alcove operates 34 properties in nine cities, and more are being added. The founders behind Alcove are the husband and wife team of Ajay and Rita Dewan. Over the years they have refined their business model. Initially Alcove operated owned properties in Bangalore. Later they added partners who operated service apartments. Alcove markets the inventory of these partners and provides support services. The partners have been handpicked by Alcove after visiting various properties and meeting the owners. Alcove selected operators who have had service standards matching those of Alcove.
By offering their inventory to Alcove to market, the partner get access to Alcove’s marketing muscle, customer service center, loyal customer base and booking & billing software. Quality of service at partner operated as well as own apartments is monitored through customer feedback.
Alcove is launching a redesigned portal with self service facilities for customers and partners. Guests can book accommodation, give feedback, register complaint, share pictures in the user forum, which is part of the new Alcove portal.
Demand for serviced apartment is driven by the corporate sector, where the customers are executives of multinational companies (MNCs) and expatriates who come to India on deputation for periods ranging from weeks to months. There is a rising demand for high-end serviced apartments in cities like Delhi, due to the presence of a large number of MNCs, and like Bangalore, where large IT companies are head quartered. The total cost of stay, including room rent, food and services is much cheaper than hotels.
A serviced apartment is a furnished accommodation with a fully equipped kitchen and rooms usually more spacious than in a hotel. It has modern communication facilities such as telephone, fax and an Internet connection. Daily housekeeping, laundry services, meals on order, doctor on call are becoming the standard.
About Alcove Serviced Apartments
Alcove is the business of providing comfortable and affordable accommodation for the business executive and leisure traveler. Alcove has focused on ensuring customer satisfaction with consistent service standards, complimentary Wi-Fi and breakfast, and taking care of guests personal needs right from its inception. Alcove has a strong customer base with 60 per cent of them repeating their visits.
Alcove operates serviced apartments & guest houses in Bangalore, Chennai, Coimbatore, Delhi, Hyderabad, Mumbai, Pune, Kolkata, and Vizag
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