As Seen On “20/20” and “Dateline NBC: Consumers Are Hit By Carpet Cleaners Who Bait And Switch
Pensacola, FL -- (SBWIRE) -- 04/27/2012 -- Hard working families; men, women, and seniors who are on tight budgets tend to be attracted by advertising prominently featuring extraordinary low prices. This honest desire for a bargain can set them up for a “horror show” in their own home.
How Consumers Are Abused
Every day throughout the United States, unethical carpet cleaners prey on homeowners. They advertise cheap prices—with no intention whatsoever of actually delivering on this offer. Instead, the offer is used to get in the door, where they will use all sorts of high-pressure sales tactics to increase the bill. The methods they use are:
1. Explaining the quoted price was only meant for some types of carpet the consumer doesn’t have. Or, it only includes basic water cleaning, and pre-spotting is needed at an extra cost.
2. They may do an unauthorized demonstration of an add-on service that leaves a clean spot in the middle of the floor, forcing the consumer to have the entire carpet cleaned.
Why Expose These Thieves?
These “bad apples” make the entire carpet cleaning industry look bad and leave consumers wondering who they can trust for honest, ethical service providers. This concerns me greatly.
Consumer Education Is The Solution
Knowing which questions to ask are essential in avoiding scam artists. I have dedicated my business to educating consumers on how to avoid uninformed, uneducated, and sometimes downright unscrupulous carpet cleaners.
Here’s some questions consumers should ask: 1) What method of cleaning does one use? (there are 4 types) 2) Does the quoted priced include pre-vacuuming, deep cleaning, and spot treatment? 3) Does one have any formal training? 4) Does one offer a money back guarantee if I’m not happy?
About Premium Carpet Care
Premium Carpet Care offers Carpet Carpet Cleaning Pensacola, Florida with a no bait and switch policy. The advertised price is what one gets. Visit their website at www.CarpetCareTips.com or call 850-474-1133
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