South Africa's travel and tourism industry contributed 4.8% to the national GDP and represented XX% of the country's total employment in 2011. Total tourist volume, including domestic, inbound and outbound, declined during the review period due to the global financial crisis, which resulted in job losses and low levels of consumer confidence. However, tourist volume registered growth in 2010 due to the hosting of the 2010 FIFA World Cup. South Africa's tourist volume is expected to grow over the forecast period due to the country's growing economy, government initiatives and the development of tourism infrastructure. The National Tourism Sector Strategy (NTSS) under the guidance of the Ministry of Tourism aims to accelerate the growth of the tourism industry over 2010-2020 to realize tourism potential and make South Africa one of the top twenty global tourism destinations by 2020.