Drishti’s Contact Center Solution AMEYO Honoured for Exceptional Innovation
Gurgaon, India -- (SBWIRE) -- 01/28/2014 -- Drishti announced today that TMC, a global, integrated media company, has named AMEYO as a CUSTOMER 2014 Product of the Year Award winner. The Product of the Year Awards recognize products that showcase innovation and are devoted towards delivering not just acceptable but exceptional customer experience.
Ameyo Communications Suite from Drishti is the preferred Contact Center Solutions for enterprises and contact centers across territories such as: APAC, SAARC, Middle East, Africa and continues to establish its presence across the globe. The technology platform is flexible and scalable, providing next-generation businesses with specific features that drive growth through value-added differentiation.
Sachin Bhatia, VP-Business Development, Drishti-Soft spoke about the award, "Receiving the CUSTOMER Magazine 2014 Product of the Year Award testifies the innovation and commitment that has gone into AMEYO’s development over the years. This award reinforces our commitment towards providing solutions that align with our customers’ business processes and objectives for a positive impact on contact center performance globally."
"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Drishti-Soft with a 2014 Product of the Year Award," said Rich Tehrani, CEO, TMC. "The AMEYO solution has proven deserving of this elite status and I look forward to continued innovation from Drishti in 2014 and beyond."
Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, InfoTECH Spotlight and Next Gen Mobility. TMCnet.com, which is read by millions of visitors each month, is the leading source of news and articles for the communications and technology industries.
AMEYO is an all-in-one communication suite for Contact Centers and Enterprises offering next-generation information and communications management capabilities including ACD System, CTI, CRM, IVR System, Predictive Dialer, Voice Logger, Multimedia Communication, Social Media Helpdesk, Unified Presence, Sales Management, Customer Care, Real-time Analytics and Reporting. The SOA and MDA-based platform allows easy creation of new capabilities for communications-centric enterprises as they grow with respect to their process and workflow requirements. AMEYO has been heralded for its innovative capabilities and has won numerous awards over the years, most recently being awarded the 2013 TMC Labs Innovation Award and Deloitte Technology Fast50 India 2013.
Drishti offers communications solutions that empower enterprises and contact centers to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth.
Press Release Source: AB Newswire