eAssistance Pro Review and the Best Live Chat Software for Your Website

New York, NY -- (SBWIRE) -- 02/22/2013 -- Visitor monitoring and live chat can be done efficiently with the help of eAssistance Pro. It efficiency pays the worth of the money spent on it. The software has outstanding features and some very innovative visitor monitoring assistance that make the software different from the lot of those that are already present. It can be used by both individuals and a company. However, the greatest advantage of it can be derived in business. It is an amazing for product for business purpose. It is a boon for companies that frequently interact with their clients and customers to maintain healthy relationship, provide customer services, analyse potential consumers, etc.

The developers of the software have included all the features that might be required in the modern age of online marketing, sales, customer relations, etc. Although it is a live chat solution primarily, it is comprehensive enough to be used for other requirements of a company. However, all words would have been wasted had the developers not provided the trial offer of 30 days. During the trial offer, users can use the software to any extent that they want to in order to confirm the efficiency of eAssistance Pro. Whether the software is beneficial for a specific organisation or not can be confirmed before it is purchased.

eAssistance provides chatting through chat icons, messenger windows and images that are totally customisable according to users’ preference. At first users would have to create their accounts and insert respective chat codes onto their respective web pages. The next and the only task that is then left to initiate chat is operator console download. Once these prerequisites are completed, users can connect instantly with their clients or customers to maintain a proactive relations thorough communication. Besides, customers can contact the firm equally efficiently.

One of the advantages of eAssistance Pro is that it comes with native operator console that provides several options to users. Besides, it has features that allow customisation. The feature of reporting lets users to monitor the traffic at their website and similar tasks. Chat features can be easily associated with CMS with the help of codes and plug-ins that provided. Features of Canned response, spelling check, chat transfer, dictionary and file sending are incorporated to eAssistance. The availability of web-based operator console ensures support that is independent of time and location. Archives, feedback, transcript of chat, etc. are recorded by the software for review. To make the system appropriately secure, developers have included 256-bit SSL security with each plan. Thus, eAssistance Pro is not only efficient but aptly tuned for simplicity and easiness in use.

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