Conventional Supply Chain Processes Must Change According to OmniVue
When the customer asks for a delivery date and price, the clarity of the answer often determines whether there is a sale or not. To attract and keep customers, the ability to take orders from different channels, push maximum sales to the customer, be prepared to answer questions regarding availability and pricing issues, and handle the inevitable return of some purchased items, are all fundamental quality issues. The escalating requirements of large customers create painful challenges for those companies still...
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