Euro Pros Collision Center

Euro Pros Releases Guide to Avoid Being Scammed by Auto Body Shop

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Gaithersburg, MD -- (SBWIRE) -- 01/18/2013 -- Considering a car is the second biggest single purchase a person will make, a house being the biggest, it only makes sense to know what to do if it needs body work.

Gaithersburg auto body repair shop Euro Pros offers some tips for working with a body shop.

1) Never drive a car that’s been in a wreck. There could be hidden damage which makes it unsafe to drive. Also, it could be damaged more by driving it. Call for a tow.

2) Call the insurance company and ask if they need to inspect the vehicle. Sometimes they will want the customer to come to the insurance office. Other times, they can send an inspector to the body shop. Most Rockville auto body repair shops are used to dealing with insurance claims adjusters.

3) Understand the estimate. “If the report includes things you don’t understand, get the shop to explain it to your satisfaction. Take notes too,” said Steve Gordon, a representative with which handles Euro Pro’s public relations. “It’s your car, your insurance policy and you need to understand what’s going on.”

4) Sometimes estimates vary because replacement parts are not Original Equipment Manufacturer (OEM) parts. This doesn’t mean the parts are inferior to OEM; it just means the parts are made by a different company. Sometimes OEM is the only option.

“Again, this is something you should ask about, depending on the vehicle,” Mr. Gordon said. “Some cars you want OEM. Porsche comes to mind. OEM parts keep the resale value higher than non-OEM parts.”

5) Ask about a warranty. Expect warranties to vary based on what’s being done. While a fender may be guaranteed for life, the same can’t always be said of a headlight. “Replacing headlights is part of a vehicle’s routine maintenance,” Mr. Gordon said.

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