According to the figures that have been taken out of 2011, 90% of calls were misleading
San Francisco, CA -- (SBWIRE) -- 09/26/2012 -- Records of 2011 showed that 5,907,545 calls were made to the Karachi police department during the year, which turned out to be an average of 16,782 calls per day. But unfortunately, 90 percent of the calls that were made during the year were total pranks and waste of time. Whereas just 2.38 percent of calls, that the police received, were genuine cases.
Moreover, according to the data, 7 percent of the calls were missed calls and around 0.05% of the calls were repeat calls and finally, only 68,458 calls turned out to be only 1.15% of the total calls which were the ones upon which police took action and moved a head for further inquiry.
Furthermore, the data also showed that 0.53% of the calls were made to give information about crime, 0.35% of the calls were distress calls and 0.41% of the calls included passed information to the police.
Despite this, the police is still working and have plans to increase the helpline response centers in order to easily accommodate the large population of Pakistan’s largest city. Whereas the people still complain that calls are not being picked or operators are not available most of the time. People also complain about the lazy and lethargic attitude of the operator and complain a lot about the late response over the phone call.
However, most of the people still think that the efficiency has been a lot better since the time when call centers has been centralized. It was also said that the shortage of the staff at Madadgar-15 have now been filled up and ready to tackle and operate with its full esteem.
At present, there are about 15 response centers with as many vans that have been along with 30 motorcycles have been allotted to Madadgar-15 staff. Whereas Inspector General Sindh, Fayyaz Leghari, said in a meeting that they have plans to further increase the number of staff and 15-response center will be increased to 30 with in a month.
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