Cyberjaya, Malaysia -- (SBWIRE) -- 04/24/2011 -- A reputable provider of Hosted Softswitch and VoIP Billing Management services, Vswitch, is offering free support for their customers. Wholesale VoIP operators and VoIP Termination service providers who subscribe to the company's top of the line NGN carrier-grade switching, billing and routing capabilities can get a 24/7 support service for almost any thing.
The head of support services team at the company said, “At Vswitch we back our switching, billing and routing services with expert and efficient support services. Our support services include training, handling queries, trouble shooting, system backup, administration and monitoring of OS and vSwitch software and hardware, updates and new releases of vSwitch software. We strive to cover all possible areas so that we can solve issues of any kind and magnitude.”
Therefore, with a Hosted Softswitch service package from Vswitch, you also enjoy the company's proficient support – any time and for any issue you need them. This means your telecom business' operations will virtually have no crisis that cannot be solved, and you can worry less. And the bottom line is that not a penny is charged for any of the support services provided. With Vswitch, you can expect lower investments and higher returns.
The support services team's head explaining how they render their support, added saying, “We extend our technical support via four different mediums. You can use the Online Chat support to reach us any time of the day. We also have a Trouble Ticket System through which you can raise a ticket specifying the nature of your problem and any other information or query. You also have the option of Email. You can just write to us and let us know how we can help you. If you want to speak to us directly, you can call us with your issue.”
Vswitch enables you to get your wholesale voice aggregation business up and running instantly and with minimal risk and expenditure. The Research and Development team attends to your evolving softswitch communications requirements scientifically, and Support Services team work round-the-clock to ensure each issue regarding your VoIP billing software or switching etc., is handled and solved efficiently.
Vswitch is a provider of state-of-the-art partitioned / hosted voice switching and billing solutions to telecom carriers worldwide. The company's Hosted Soft switch and VoIP Billing Management services are well known for providing their customers excellent NGN carrier-grade switching, billing and routing capabilities with minimal investment. Vswitch has internationally acclaimed partners including Genband, DTMF Networks and Internap.
DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Phone: +60 3 8320 2855
Fax: +60 3 8320 3108