Fayetteville, NC -- (SBWIRE) -- 06/13/2014 -- Universal Mania, a leading online supplier of fishing, hunting and outdoor supplies along with marine and water sports products, has been selected to join the elite Google Trusted Store program. Google awards the Google Trusted Store badge to online merchants that are identified as those that provide an excellent shopping experience and have a proven track record of outstanding customer service as well as on-time shipping.
When visiting the Universal Mania website, visitors can locate the Google Trusted Store badge in the lower right hand corner and hover over it to see all of the service metrics related to customer service and shipping. With over 500 transactions already as a Google Trusted Store, Universal Mania has a 100% rating for providing a great shopping experience and a 92% rating for shipping, averaging only 1 day for delivery.
“We are extremely happy and honored to be recognized as a Google Trusted Store. Google has the same commitment to customer service and satisfaction that we have here at Universal Mania, so it was a natural fit. We believe in showcasing this commitment, and becoming a Google Trusted Store is just another way to let our customers know that we take our customer service and satisfaction very seriously,” stated Universal Mania’s Jim Gruber.
Google provides an additional benefit to consumers that shop with Universal Mania. When a customer makes a purchase, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Universal Mania and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
The Google Trusted Stores program is entirely free, both for shoppers and for online stores. The program helps online stores like Universal Mania attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
About Universal Mania
Universal Mania is a leading ecommerce retailer of consumer electronics, providing consumers with a wide variety of products in nearly every electronics category since 2004. Located in Fayetteville, North Carolina, Universal Mania Inc focuses on customer satisfaction along with low prices in order to satisfy all consumers. In addition to their low shipping rates throughout the United States, Universal Mania Inc also offers worldwide shipping options for consumers located outside of the US that want to take advantage of the competitive pricing and world class customer support. More information can be found by visiting the company website located at universalmania.com.