Albany, NY -- (SBWIRE) -- 03/19/2019 -- According to the report, the Americas was a significant contributor in terms of revenue, to the customer communication management market in 2017. Considering the adoption of cloud technology and presence of prominent CCM software vendors across the region, especially in the U.S., Canada, and Mexico, the Americas constitutes a leading share of the global CCM software market.

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Customer Communication Management (CCM) Market Top Key Competitors covered, with production, price, revenue (value):

Adobe systems, Inc., Cincom Systems, Inc., Doxee S.p.A., EMC Corporation (Dell), GMC Software Technology, Hewlett Packard Enterprise Development LP,ISIS Papyrus Europe AG, Kofax Inc. Newgen Software, OpenText Corp., Oracle Corporation, Pitney Bowes, Inc., Xerox Corporation, Ricoh Company, Ltd. and Sefas Innovation, Inc.

Based on end users/applications, Customer Communication Management (CCM) market report focuses on the status and outlook for major applications/end users, sales volume, market share and growth rate for each application, this can be divided into:

1. Healthcare
2. BFSI
3. IT and Telecom
4. E-commerce and Retail
5. Hospitality and Travel
6. Government and Utilities
7. Others (Education, Entertainment and Media)

Based on Product Type, Customer Communication Management (CCM) market report displays the manufacture, profits, value, and market segment and growth rate of each type, covers:

1. By Solutions
2. By Deployment
3. By EnterpriseSize

Customer Communication Management Market: Scope of the Report

The global customer communication management market has been segmented based on solutions, enterprise size, deployment, end-use industry, and geography. In terms of solutions, the market has been categorized into software suite, managed CCM services, and other services (consulting, integration, and maintenance). Software suite sub-segment is estimated to contribute major share of the total market share. However managed services market is estimated to grow at a higher pace as companies are focusing on outsourcing their communication operations so as to improve the quality of the customer experience. Based on enterprise size, the market can be segmented into large enterprises, and small and medium enterprises (SMEs).

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Key Highlights of the Customer Communication Management (CCM) Market Report:

1. Get up to date information available on the Customer Communication Management (CCM) market globally.
2. Identify growth segments and opportunities for investment. Benchmark performance against key competitors.
3. The key details related to Customer Communication Management (CCM) Market like the product definition, cost, variety of applications, demand and supply statistics are covered in this report.
4. The research of emerging Customer Communication Management (CCM) Market segments and the existing market segments will help the investors or new business entrants in planning the business strategies (Develop strategies based on likely future developments.).
5. Facilitate decision making on the basis of historic and forecast data and the drivers and restraints on the Customer Communication Management (CCM) market.
6. Gain a global perspective on the development of the Customer Communication Management (CCM) market.

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