Bots are virtual assistants that reduce our need to talk to another human being for query resolution.

Pune, India -- (SBWire) -- 08/31/2018 --Bots are virtual assistants that reduce our need to talk to another human being for query resolution. Bots rely on the concept of the artificial intelligence to answer questions and help to resolve the query in a fast and efficient way. Bots are available majorly in many websites dealing with the customer support and services. They are present in social media such as Facebook Messenger, Skype and sometimes even through an SMS. The applications of bots are increasing each day owing to growing internet penetration and growing online services. Bots are helpful in booking hotels, flight tickets, movie shows, and restaurants. Increased growth of artificial intelligence is majorly driving the growth of the global bot services market.

bots services to be one of the primary growth factors for the bot services market. Implementation of chatbots with AI capabilities will measure the customer satisfaction and improve the service quality. Bot service providers are also offering various tools and platforms to develop and deploy chatbots as per the need of the end-user. The several cost benefits provided by chatbots platform will drive the growth of the customer service bots market.

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Top Key Vendors:
Microsoft, IBM, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies, Creative Virtual, 24/7 Customer, Cognicor Technologies, Astute Solutions

On the basis of end users, the segments are divided into banking and financial services, retail, healthcare, media & entertainment, telecom, travel, and government services. The bot services are majorly used in the retail market due to increased applications of the online retail and increased consumer demand. However, the retail end user is majorly using the text and image as the type of bot service; there is a significant growth of image and videos services in media & entertainment, travel and healthcare in providing the services like flight ticket booking, movie tickets etc. The other segments like banking, telecom, and government show steady growth.

The advent of cloud bot-as-a-service is one of the key factors driving the growth of the bot services market. Various large organizations are adopting cloud bot services owing to their easy accessibility and cost-effectiveness. For instance, Microsoft launched cloud bot services that provides a platform to register, build, deploy, and manage intelligent bots. This cloud service uses Microsoft Azure bot service and enables the user to integrate Microsoft Cognitive Services to enhance the user experience.

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Table Of Content:

Chapter 1 Industry Overview of Bot Services Market

Chapter 2 Manufacturing Cost Structure Analysis of Bot Services Market

Chapter 3 Technical Data and Manufacturing Plants Analysis of Bot Services Market

Chapter 4 Global Bot Services Overall Market Overview

Chapter 5 Bot Services Regional Market Analysis

Chapter 6 Major Manufacturers Analysis of Bot Services

Chapter 7 Development Trend of Analysis of Bot Services Market

Chapter 8 Bot Services Marketing Type Analysis

Chapter 9 Conclusion of the Global Bot Services Market Professional Survey Report 2018

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