Brooklyn, NY -- (SBWire) -- 11/26/2018 --Qyresearchreports include new market research report Mobile Customer Relationship Management to its huge collection of research reports.

This report focuses on the global Mobile Customer Relationship Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Mobile Customer Relationship Management development in United States, Europe and China.

A mobile customer relationship management is an application that enables to keep track of customer relationship management activities via mobile devices such as smartphones and tablets. The idea behind mobile CRM is to gather all data regarding clients on mobile using CRM apps within the organization to give an integrated and complete view of each customer. It offers better customer service as it satisfies and anticipates customer due to complete and up-to-date customer database on mobile. The benefit of mobile CRM is it helps in increasing work capacity as its strategy optimizes all the process related to customer relationship management. Mobile CRM aids in improving overall sales performance and growth in productivity due to social and mobile enabled CRM.

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North America and Europe are expected to dominate the mobile CRM market in the forecast period due to increase in usage of mobile services or platform for employees and clients in business. Asia-Pacific and Middle East & Africa are expected to be the emerging regions to contribute for maximum growth during the forecast period.

In 2017, the global Mobile Customer Relationship Management market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.

The key players covered in this study
Salesforce.com
Zoho
IBM
Microsoft
Oracle
SAP SE
Sybase
Kony Solutions
Resco.net
Software AG
Repsly, Inc

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Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:

To analyze global Mobile Customer Relationship Management status, future forecast, growth opportunity, key market and key players.
To present the Mobile Customer Relationship Management development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Mobile Customer Relationship Management Market Size Growth Rate by Type (2013-2025)
1.4.2 On-premise
1.4.3 Cloud
1.5 Market by Application
1.5.1 Global Mobile Customer Relationship Management Market Share by Application (2013-2025)
1.5.2 BFSI
1.5.3 Government
1.5.4 Retail
1.5.5 Healthcare
1.5.6 Manufacturing
1.5.7 Other

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2 Global Growth Trends
2.1 Mobile Customer Relationship Management Market Size
2.2 Mobile Customer Relationship Management Growth Trends by Regions
2.2.1 Mobile Customer Relationship Management Market Size by Regions (2013-2025)
2.2.2 Mobile Customer Relationship Management Market Share by Regions (2013-2018)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Mobile Customer Relationship Management Market Size by Manufacturers
3.1.1 Global Mobile Customer Relationship Management Revenue by Manufacturers (2013-2018)
3.1.2 Global Mobile Customer Relationship Management Revenue Market Share by Manufacturers (2013-2018)
3.1.3 Global Mobile Customer Relationship Management Market Concentration Ratio (CR5 and HHI)
3.2 Mobile Customer Relationship Management Key Players Head office and Area Served
3.3 Key Players Mobile Customer Relationship Management Product/Solution/Service
3.4 Date of Enter into Mobile Customer Relationship Management Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Mobile Customer Relationship Management Market Size by Type (2013-2018)
4.2 Global Mobile Customer Relationship Management Market Size by Application (2013-2018)
...

List of Tables and Figures

Table Mobile Customer Relationship Management Key Market Segments
Table Key Players Mobile Customer Relationship Management Covered
Table Global Mobile Customer Relationship Management Market Size Growth Rate by Type 2013-2025 (Million US$)
Figure Global Mobile Customer Relationship Management Market Size Market Share by Type 2013-2025
Figure On-premise Figures
Table Key Players of On-premise
Figure Cloud Figures
Table Key Players of Cloud
Table Global Mobile Customer Relationship Management Market Size Growth by Application 2013-2025 (Million US$)
Figure BFSI Case Studies
Figure Government Case Studies
Figure Retail Case Studies
Figure Healthcare Case Studies
Figure Manufacturing Case Studies
Figure Other Case Studies
Figure Mobile Customer Relationship Management Report Years Considered
Table Global Mobile Customer Relationship Management Market Size 2013-2025 (Million US$)
...

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