IT Service Management (ITSM) Market Segmented by Applications and Geography Trends, Growth and Forecasts 2025

IT Service Management (ITSM) Market Report contains a complete product overview and its scope in the market to define the key terms and provide the clients a holistic idea of the market and its tendency.

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Los Angeles, CA -- (SBWire) -- 02/21/2019 --This report focuses on the global IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) development in United States, Europe and China.

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.

Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.

In 2017, the global IT Service Management (ITSM) market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.

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The key players covered in this study

ServiceNow

Atlassian

Ivanti (HEAT Software)

IBM

CA Technologies

BMC Software

ASG Software

Axios Systems

SAP

Cherwell Software

Micro Focus (Formerly HPE)

Freshworks

Ultimo

Epicor

TOPdesk

Samanage

Agiloft Service

Symantec

SysAid

SolarWinds

Autotask

Market segment by Type, the product can be split into

Cloud-based

On-Premises

Market segment by Application, split into

SMEs

Large Enterprises

Market segment by Regions/Countries, this report covers

United States

Europe

China

Japan

Southeast Asia

India

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