Online Business Offering Big City Selection With Bygone Values
Quinlan, TX -- (SBWire) -- 09/17/2012 --In a sea of copycat furniture and home improvement stores, one online retail company is setting out to provide inventory and better customer service than any of the competition around. According to Julia Ritzenthaler, owner and founder of UniqueVanities.com, "We carry lines you simply won't find in the big box stores. Whether you're looking for stand alone vanities that are truly fine pieces of furniture or bathroom vanities that are mounted on the wall, we have styles that will impress both the homeowner and the decorator. With stone, glass and even copper vessel styled sinks and bathroom mirrors in an just about every shape and style, we're prepared to impress."
Abundant inventory is the key to turning an Internet company into viable competition to the big name stores, according to Ritzenhaler. "Customers want choices and that's what we set out to do. Unique Vanities gives the customer an amazing selection and quality, too. Add great customer service and you'll see how we've developed an excellent customer/client model that surpasses any home improvement store." Ritzenthaler has attended market after market in the last 6 months, scouting for new products to launch on sister sites UniqueVanities.com and UniqueMirrorsOnline.com, launching over 1100 new products between the two sites in the last three months alone.
While many shoppers would like to take their purchases home that very day, Ritzenthaler feels their large, unique inventories and shipping options make them a contender for new business. "We've found that the discriminating customer is willing to wait a little while for what they really want. And, we don't make them wait long --they have their furniture in their home within 7-10 business days. Some customers even choose our white glove delivery program, getting their items delivered (even upstairs), unpacked and packaging discarded for them."
Ms. Ritzenhaler admits that some customers are nervous about ordering vanities or Unique Mirrors online. "It's understandable." Says Ritzenhaler. "There's a reason why we use trained professionals in the field as our customer service representatives. We believe in holding your hand through your order, be it online or the telephone. We know that many of our customers have never ordered furniture, much less mirrors on the Internet, but we're ready to assist in every way possible to make sure our customers receive what they want, when they want it."
Ritzenthaler feels they fill a niche that the big stores just can't. She explains, "We want to bring back the experience you used to have in a store, where customer service was a priority. Yes, we offer a fantastic selection of vanities for small spaces, large, spacious units for the larger bathroom, too. We know that we have a great selection of modern, traditional and antique-looking pieces in a wide variety of sizes and styles. Additionally, the mirror selection can't be beat, from traditional to funky and shabby chic. But, we want to also make you feel welcome to look around and ask questions, without the high pressure sales to buy something."
On top of that, Ritzenthaler is offering an incentive. "If you like us on Facebook, you’ll get a discount code for 10% off your purchase which can be used at any of our stores, including Unique Mirrors Online, and Unique Light Fixtures."
UniqueVanities.com is the flagship site of a unique collection of e-boutiques offering high quality products and expert client service.
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