Minneapolis, MN -- (SBWire) -- 10/10/2016 --Since the passage of the Affordable Care Act, which placed more consumer power in the hands of patients than ever before, medical care providers have shifted their priorities towards facilitating not just excellent patient care, but also excellent patient experiences. Patient satisfaction is now key to the success of medical facilities across the country. ImageFIRST, the leading provider of medical laundry and linen such as medical scrubs in Edina, MN (and surrounding areas), has released a video explaining how staff engagement directly impacts patient satisfaction.

The hour long video, entitled "Is Anybody Listening? The Cost of Employee Engagement to Patients and Organizations," comes at a time when solely focusing on staff satisfaction has proven to be not enough. Satisfaction is not necessarily the leading factor in what makes an exceptional patient experience; rather, it is staff engagement that is directly correlated to how patients view their treatment and the facility they received it in.

"Is Anybody Listening?" is presented by Martie Moore, R.N., MAOM, CPHQ. Moore is the chief nursing officer of Medline Industries, Inc., and has spent the bulk of her career providing solutions across the entire continuum of medical care. Her presentation explains how leadership can increase staff engagement so patients truly feel heard, seen and cared for. The video is available for complimentary download at the ImageFIRST site and can be found here.

As a provider of cost-effective solutions for patient satisfaction, ImageFIRST does its utmost to be a true partner to customers. In addition to sharing whitepapers and other educational resources, the company has designed its services to create optimal environments for patient satisfaction. Their comprehensive medical linen and laundry services and products are engineered to free up resources within medical facilities so staff can focus on providing remarkable experience. For more information on ImageFIRST and their medical scrubs and other linen in St. Paul, MN, visit http://minneapolis.imagefirst.com.

About ImageFIRST Minneapolis
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST Minneapolis, the cost-effective solution for greater patient satisfaction, please visit http://minneapolis.imagefirst.com.