London, England -- (SBWIRE) -- 11/07/2014 -- 10,000 customers a month is a lot for a company that just 5 years ago comprised of two people, and one phone. These days the enterprise is rather larger. Fantastic Cleaners now boasts a work force of 1200 cleaning staff, every one of whom has been vetted, reference checked and trained before being allowed to start to working with the public. The mission of the company has always been to provide professional services, utilising the best available tools and equipment, focusing on identifying and meeting individual customer need. This emphasis on getting the basics right is undoubtedly an important factor in making the Fantastic Cleaners brand being one of the most trusted service providers in London.
Fantastic Cleaners now offers everything from weekly domestics to office, commercial and contract cleaners. Garden services and even window and gutter cleaning are available too. In some cases service delivery depends on taking advantage of superior tools; things like dip-tanks for oven cleaning, water-fed-poles for windows, or nifty wet vacuum cleaners especially designed to clear out gutters. Other services don't need complicated equipment, simply an insistence on high standards and an active quality control management system. This combination of using appropriate technology and paying attention to the human details also contributes to so many Londoners choosing Fantastic Cleaners for their homes and offices.
Fantastic Cleaners also has a great reputation for customer care. 24/7 contact options via phone, online support, or most recently, through the Go Fantastic phone app means that busy people can book their service any time of the day or night. On those rare occasions that there is a problem things can be sorted out quickly too. Add all this together and you understand why 84% of Fantastic Cleaners' clients recommend them to others, 77% give positive feedback after they've phoned to get an issue resolved, and many change a one star review to a five star after being in contact with the customer support department. One of the nicer jobs for the office staff is responding to one of the many customers who phone every day to ask where they can leave a positive review.
About Fantastic Cleaners
Being Fantastic Cleaners isn't about any one thing. Availability, professional standards, attention to customer needs and willingness to invest in equipment, training and technology all go into maintaining the Fantastic Cleaners brand at the top of the market. It's this unique combination that leads 10,000 Londoners to choose Fantastic Cleaners every month, and if the company continues to hold true to these core values there's every reason to expect that this number will only increase.
Media Contact :
London, 98 Tooley Street, SE12TH
Fantastic Cleaners London
02034045404
https://www.fantasticcleaners.com
CEO Rune Sovndahl
fantasticcleaners123@gmail.com