Deerfield Beach, FL -- (SBWIRE) -- 09/01/2015 -- Synopsis

Between September and October 2014, Timetric surveyed 115 mine managers, maintenance managers, procurement managers and other key decision-makers in over 100 operating Asian mines. The survey primarily assessed the maintenance and equipment support preferences provided by original equipment manufacturers and independent third-party companies.

Areas of analysis include:

- Customer preferences for choosing maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third-party providers.

- Analysis of respondents who use OEMs or third-party providers in respect to three equipment parts categories: strategic parts, non-strategic parts and for all processing related equipment. These responses are analysed between regions, commodity, company size and mine type.

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- After-sales equipment support is divided between four types – work with me, do it for me, do it myself and other – with each category showing a varied approach by equipment manufacturers in the support they provide to end users of their products. These responses are also divided by commodity, mine type, company size and by region.

- Respondents were asked to rate their equipment providers over a range of different areas. Each category was given a rating of importance by the respondents, then the categories were also rated in terms of the provider's performance. The report looks at two important areas – service and repair capabilities, and maintenance and service costs – with respondent ratings of importance directly compared with their ratings for provider performance.

Summary

Overall trends in the data revealed:

- OEMs have a share of 87% for strategic parts requirements, with 66% purely OEMs and 21% share a mix of OEMs and third-party parts. There is a similar proportion for processing equipment requirements. OEMs have a 71% share for non-strategic parts, with 46% purely OEMs and 25% being a mix of OEMs and third parties.

- More than 50% of underground mining operations use independent, third parties either solely or in conjunction with OEMs. In comparison, between 28% - 50% of surface mines use third-party companies in the same way.

- The most preferred service contracts are split between operation and maintenance, and maintenance only, with both returning 38% of the responses. Lifecycle management comes in least preferred with 19%.

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Key Highlights

- OEMs are used in some way over 70% of the time in the Asian mining industry.

- When comparing mine types and OEM use, between 50% and 68% of underground mining respondents would use third-party providers for parts and equipment. There is a stronger focus on original parts to use OEMs. In comparison, 50% of surface mining operations utilize third-party providers in some form.

- Instead of an involving after-sales contract, with lifecycle management being the most preferred, the majority of respondents opted for the operation and maintenance, or maintenance only support structure. Lifecycle management is the least preferred.