Brooklyn, NY -- (SBWIRE) -- 03/09/2016 -- Renah Appliance Repair, a Brooklyn and Rockland County appliance repair company, was recognized by Rossware Computing at the 2016 Appliance Service Training Institute (ASTI) Awards Banquet on February 18, 2016 for their outstanding performance in customer satisfaction.
According to Glade Ross, CEO of Rossware Computing, Renah Appliance Repair scored one of the highest Net Promoter Scores (NPS) of all his clients in 2015. With a NPS of 96.4 from 404 customer surveys, Renah Appliance demonstrated superior customer satisfaction with their appliance repair services.
Renah Appliance Repair received an honorable mention for the Highest NPS during the United Servicers Association's annual ASTI award banquet at the Deauville Beach Resort in Miami, FL. Rossware Computing presented the Awards for Excellence to ServiceDesk users during the ceremony. "It was great fun to do this," says Glade Ross.
It's no wonder that Renah Appliance Repair received such high marks in customer satisfaction: Since 1989, they have promised same day appliance repair service, offered no service charge with a repair, and kept their vans fully stocked with frequently used appliance parts to ensure fast turnaround times. Exceptional customer service is what Renah Appliance Repair is all about.
"Our goal is to deliver superior appliance service so that every customer is completely satisfied. We do this by providing knowledgeable, efficient and friendly service at affordable prices," says Lisa Nadel, owner of Renah Appliance Repair.
According to Lisa, her company's success with customer satisfaction is rooted in their repair guarantee. All appliance repairs are backed by a full 30 day labor warranty and 90 day parts warranty. "Very few of our customers are unsatisfied because we are committed to our work," says Lisa.
This is Renah Appliance Repair's first award from the United Servicers Association's ASTI convention. For more information about the company, visit them online at www.RenahApplianceRepair.com.
About Renah Appliance Repair
Renah Appliance Repair provides fast, affordable appliance repair service for customers in Brooklyn, NY and Rockland County, NY. All of Renah's appliance technicians have repair expertise on major home appliances including refrigerators, ice makers, stoves, ovens, dishwashers, washers, dryers, and more. They provide appliance service for leading brands such as Whirlpool, LG, Samsung, and Electrolux.