Chatbot 2017 Global Market - Drivers, Opportunities, Trends & Forecast to 2021

WiseGuyReports.Com Adds “Chatbot Market 2017 Growth, Share, Trends, Demand & Analysis of Top Key Players to 2021” Research to its database.


New York, NY -- (SBWIRE) -- 05/04/2017 -- The analysts forecast the global chatbot market to grow at a CAGR of 37.11% during the period 2017-2021.

A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.

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Covered in this report

The report covers the present scenario and the growth prospects of the global chatbot market for 2017-2021. To calculate the market size, the report considers the revenue generated from the sales of chatbots.

The market is divided into the following segments based on geography:
- Americas

The report, Global Chatbot Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- Anboto
- Creative Virtual
- eGain
- Inbenta
- Nuance

Other prominent vendors
- CX Company
- Ecreation
- GetAbby
- H-care
- Next IT
- Synthetix
- Viclone

Market driver
- Rising adoption of chatbots in healthcare insurance industry
- For a full, detailed list, view our report

Market challenge
- Lack of integration between front-end and back-end knowledge base
- For a full, detailed list, view our report

Market trend
- Chatbot integration with social media
- For a full, detailed list, view our report

Key questions answered in this report
- What will the market size be in 2021 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

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Table Of Contents – Major Key Points

PART 01: Executive summary

PART 02: Scope of the report
- Market overview
- End-user segmentation
- Geographical information
- Vendor selection
- Base year and forecast period
- Summation errors

PART 03: Market research methodology
- Research methodology
- Economic indicators

PART 04: Introduction
- Key market highlights
- Evolution of chatbots

PART 05: Benefits of chatbots

PART 06: Market landscape
- Market overview
- Market size and forecast

PART 07: Market segmentation by end-user
- Global chatbot market by end-user

PART 08: Geographical segmentation
- Global chatbot market by geography
- Americas

PART 09: Market drivers
- Growing need to improve CRM
- Rising adoption of chatbots in healthcare insurance industry
- Increased demand for web self-service
- Advantages of chatbot over other customer support options


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