Dana Spears also attributes success to strong team
Land O Lakes, FL -- (SBWIRE) -- 08/14/2017 -- It's been said that behind every good man is a good woman. Well, Dana Spears of Cornerstone Pros is giving that old-fashioned adage a modern-day spin, flipping it on its head.
Spears has been the owner of Cornerstone Pros for 11 years and grown the business into a successful heating, cooling, plumbing and electrical powerhouse with more than 65 employees that has served more than 40,000 customers.
From offering trustworthy HVAC services to delivering swift AC repairs in Pasco County, FL, and its surrounding communities, she credits much of her business's success to the fact that a female is on the top rung of the corporate ladder. But she is quick to point out that there is an entire team of hardworking, talented and energetic family members supporting her—and the business. That includes her husband, James, her mother, Dolores, daughters Morgan and Hannah, son Josh, future son-in-law Michael and boyfriend-in-law Ronnie.
"Women understand that nothing is more important than being customer centered. It's the little things that we do in the first 30 seconds that sets the tone for exceeding customer expectations," Spears told The Laker/Lutz News.
In addition, she is fully aware that her dedicated team of well-trained and experienced employees is critical to keeping her business thriving and growing.
"As a mom and wife, I know how it feels to allow someone into your home," Spears told The Laker/Lutz News. "When we send a tech to a customer's home, I feel just like I am sending them to my own home. Over two-thirds of our calls come from the woman in the family, and as a woman, I fully understand her concerns and expectations when she allows someone into her home."
Her company has its priorities straight, focusing on customer service by hiring technicians with the skills and values that make Cornerstone Pros the best in the business.
To learn about the full menu of services that Cornerstone provides, including air conditioning installation and AC repairs in Hillsborough County, FL, visit Cornerstone online or call 813-995-7558.
About Cornerstone Pros
Cornerstone Pros is the company that homeowners and businesses in Central Florida rely on for first-class heating, air conditioning, indoor air quality, plumbing and electrical services. The team at Cornerstone Pros refuses to settle for anything less than top-notch service when it comes to serving customers. Its primary focus is the guaranteed comfort of every customer. Cornerstone takes pride in its work and insists on only the best quality.