ImageFIRST Phoenix

Creating a Remarkable Patient Experience in 2016 with ImageFIRST Phoenix


Phoenix, AZ -- (SBWIRE) -- 02/12/2016 -- As the new year drew nearer in December, many looked back on the past and decided what 2015 will be remembered for. In the healthcare industry, professionals remembered this year as a watershed one for the importance of the patient experience. ImageFIRST Phoenix, a laundry, linen and medical uniform service in Tucson, AZ, is committed to helping its customers provide the best experience for their patients with cost-effective products and services.

The Beryl Institute's 2015 State of Patient Experience Report confirmed that significantly more time and money are being invested into the improvement of patients' experiences, showing that staff investment for the patient experience team has more than tripled since 2011. At the HBS Healthcare Network Annual Conference, attendees heard several speakers offer their insights on what this focus means.

Overall, speakers like Keith Pitts, Vice Chairman of Tenet Health, and Josh Flum, Executive VP of Pharmacy Services at CVS, shared a common message: increasing transparency within the healthcare industry will lead to more consumerism, and healthcare providers will have to increase their focus on service accordingly.

As a provider of solutions for products like nurse scrubs in Tucson, AZ, ImageFIRST Phoenix can help healthcare providers start 2016 on the right foot, with high-quality medical linen and patient gowns that speak volumes about a facility's dedication to the patient experience. ImageFIRST's products are all exceptionally comfortable, with quality that patients can feel and see thanks to the company's hand inspection process for all items and Bright White standard for sheets and blankets. The fact that ImageFIRST products also help healthcare providers devote more time and attention to their patients also improves the overall perception of facilities that work with ImageFIRST.

Learn more at

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST Phoenix, the cost-effective solution for greater patient satisfaction, please visit