Delhi, India -- (SBWIRE) -- 08/05/2014 -- CRMnext, a leading global CRM (Customer relationship Management) product company with practice leadership in more than eightindustry verticals, has been recognised as theonly ‘Full Fledged CRM’ software product company in ‘EXEMPLAR’ Quadrant of the NASSCOM 2014 Product Excellence Matrix. NASSCOM, in association with Frost & Sullivan, releases the Product Excellence Matrix (PEM) as an important industry position indicator of Indian software products that have achieved strategic approach and excellence to growth.
Few of the key functionalities for which it got featured in the NASSCOM quadrant are:
- Providing CRM application for all customer related processes including sales, marketing & customer service
- Integrated reporting and analytical capabilities, managing geographically diversified teams and operations & thus improving pipeline visibility and sales effectiveness
- Reducing lead conversion cycle time
- Getting real time insights & analysis
“We are honoured to receive this recognition from NASSCOM and Frost & Sullivan. This will lead to further strengthening of our position as an enterprise class innovator in the CRM space. We have many successful implementations of Ultra Scalable CRM each making us the preferred choice solution for large enterprises looking to create a common strategy execution platform.” said Sushil Tyagi, Director Global Sales and Marketing, CRMnext.
CRMnext customers include large banks and global financial services brands like HDFC, ICICI, Axis, TATA AIA, Reliance, Max, Fullerton etc.
This program provides a platform for the software product firms to gain visibility in the end user segment as well as insights into the competitive scenario and relative positioning in the target market segment. The entire assessment and benchmarking exercise has been carried out in a 3 step process. As the first step, an aggressive campaign to drive nominations for the enterprise applications was carried out by NASSCOM reaching out to software product firms pan India. Over 250 nominations were received out of which 213 software products qualified for further process post validation.
CRMnext is a leading global CRM solution. CRMnext has practice leadership in more than eight industry verticals where it works with companies to help them make most of their relationships with customers. Key vertical editions include Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing etc. CRMnext works closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results is the key to CRMnext’s success in the global market.
Founded in 2002, Acidaes Solutions is a specialist customer relationship management product company, providing services to customers in the global market. CRMnext is the flagship product, available on a commutable cloud model through a single code-base which provides companies with flexibility for their ownership model. The CRMnext team has a proven track record of delivering high impact CRM solutions with strong offerings in 09 verticals including Banking, Insurance, Financial Services, Pharma, Media, Telecom, Automobile, etc. It works very closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to its success in the global market. Today, CRMnext has to its credit thought leaders across verticals as its customers.
NASSCOM® is the premier trade body and the chamber of commerce of the IT-BPM industries in India. NASSCOM is a global trade body with more than 1400 members, which include both Indian and multinational companies that have a presence in India. NASSCOM's member and associate member companies are broadly in the business of software development, software services, software products, consulting services, BPO services, e-commerce & web services, engineering services off-shoring and animation and gaming. NASSCOM’s membership base constitutes over 95% of the industry revenues in India and employs over 3.1 million professionals.