Pune, India -- (SBWIRE) -- 06/05/2018 -- Customer Journey Analytics is weaving together of each touchpoint that a consumer interacts across multiple channels. Customer journey analytics provides marketers and professionals of customer experience a unique and powerful tool to understand and engage with each consumer at personal level. One can determine the most important consumer journeys and can prioritize these opportunities that considerably impact business goals by analyzing enormous data points in real-time.

Customer Journey Analytics Market projected to grow at CAGR of +20% from 2018 to 2023

Top Key Vendors: Salesforce, IBM?, Adobe Systems, Nice Systems, SAP?, Verint Systems, Pointillist, Clickfox?, Quadient, Kitewheel, Servion, Callminer

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It explains a detailed outline of the Customer Journey Analytics Market depending on the important parameters. End users, products, regions, and many other segments are studied and explained. A brief idea about the driving forces which help make the market more flourishing is discussed in order to help the client understand the future market position. Estimated revenue growth in terms of volume with respect to the market for the upcoming years has been mentioned in depth.

The regions which have been studied in depth are North America, Europe, Asia-Pacific, Middle East & Africa and Latin America. An additional regional data of the key geographic segments with respect to Customer Journey Analytics Market is explained in detail. This helps gain a better idea about the spread of this particular market in respective regions. A list of leading manufacturers has been given prime value to ensure their strategies are understood in this particular market.

The report details the global Customer Journey Analysis Market, which is divided by application, touch point, component, deployment model, organization size, vertical industry and region. In the application, the activity management application will continue to dominate the market during the forecast period. Demand has increased due to the increasing need to optimize activities based on individual customer journey patterns and the design of tailored marketing campaigns or promotions to acquire or retain customers.

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Based on deployment mode, end-user size, component, touch-point, region and industry verticals, the market is fragmented on a large scale. By component, the market has been segmented into services and software. Segments under deployment mode includes cloud and on-premise. Segmentation of market based on touch-point consists of mobile, email, web, store and call center.

Geographically, the report explores the potential of the Customer Journey Analytics Market in the regions of North America, Europe, Asia Pacific, Middle East & Africa, and Latin America. Moreover, the countries generating high revenue in these regions have also been analyzed along with exhaustive coverage of developments and innovation in these countries.

In the last sections of the report, the companies responsible for increasing the sales in the Customer Journey Analytics Market has been presented. These companies have been analyzed in terms of their manufacturing base, basic information, and competitors. In addition, the application and product type introduced by each of these companies also form a key part of this section of the report. The recent enhancements that took place in the global market and their influence on the future growth of the market have also been presented through this study.
Table of Content:
Global Customer Journey Analytics Market Research Report 2018-2023
Chapter 1 Customer Journey Analytics Market Overview
Chapter 2 Global Economic Impact
Chapter 3 Competition by Manufacturer
Chapter 4 Production, Revenue (Value) by Region (2018-2023)
Chapter 5 Supply (Production), Consumption, Export, Import by Regions (2018-2023)
Chapter 6 Production, Revenue (Value), Price Trend by Type
Chapter 7 Analysis by Application
Chapter 8 Manufacturing Cost Analysis
Chapter 9 Industrial Chain, Sourcing Strategy and Downstream Buyers
Chapter 10 Marketing Strategy Analysis, Distributors/Traders
Chapter 11 Market Effect Factors Analysis
Chapter 12 Market Forecast (2018-2023)
Chapter 13 Appendix