San Diego, CA -- (SBWIRE) -- 07/25/2014 -- “First impression is the best impression,” similar to this saying, any dental office’s front office is the key for a successful and profitable business. It shows how professional and friendly the dental office and its environment is. Understanding this, Front Office Rocks is helping dental practices to improve day-to-day operations and customer service by offering special training courses.
“If you’re running a popular practice, having more than three front office employees is also not worthwhile. Sometimes they get too busy leave telephones unattended. This result in lost business and creates more work as calls left on the answering machine must be returned later,” reported the manager.
He added, “But with us, you can handle this situation effectively even with three employees. Our videos on front office training are not just an A-B-C type, instead it is designed to offer solutions and suggestions of how to set your office apart from the rest.”
The all-inclusive training packages offered at Front Office Rocks has a variety of benefits. It includes unlimited access to all training videos, monthly updated videos based on topics requested by membership offices, access to Ask Laura Section where one can clarify all their doubts, and two mystery calls into the office to check the front office staff. Also included is two coaching calls with Laura. The basic training package available for $99/month offers only the first two benefits of the all-inclusive package.
The best part of their training video is its quiz section. After the completion of a 5-10 minute long video, there is a quiz that can be taken and the results can be used to verify the successful completion of the training. “The videos can be used as correction for helping train on areas that need fixing, however their primary purpose is to teach someone before they start new tasks and potentially make mistakes,” the manager added lastly.
Front Office Rocks training videos are designed to give the staff maximum “hands-on” training and experience in an actual dental office.
About Front Office Rocks
Front Office Rocks offers an ideal training resource that helps dentists and dental teams to help improve day-to-day operations, customer service and profitability. The training on this website will be available 24/7. For more details, visit http://frontofficerocks.com/