MarketResearchReports.Biz presents this most up-to-date research on "Global Big Data in Customer Relationship Management (CRM) Market : Worldwide Industry Trend, size,Growth And Research Report"
Albany, NY -- (SBWIRE) -- 08/14/2013 -- Customer Relationship Management (CRM) is a model of managing relationship and interaction between company and customer. This includes using technology for organizing, automating, and synchronizing all customer-related information like sales, marketing, services, support and more.
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Big Data represents more than just a collection of data sets that form a large quantity of data, which is difficult to process using traditional data processing applications. Big Data also represents a big business opportunity it is poised to do more than just improve CRM. Big Data and related analytics systems and processes are poised to revolutionize customer-provider relationships, interactions, and even business models.
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This report evaluates the utilization of Big Data and analytics to optimize and transform customer relationship management (CRM) systems, processes, and procedures. The report includes case-studies for CRM systems that are employing Big Data. The provides analysis of companies providing Big Data solutions for CRM systems. The report also provides a view into the future of Big Data in CRM including challenges, opportunities, and outlook.
Mobile Location Commerce 2013 - 2018
Mobile commerce is expected to grow rapidly over the next five years. This growth is driven by the introduction of the tablets and the next generation smartphones. Mind Commerce predicts that the location commerce will be one of the key initiatives across the mobile/wireless value chain within the next three years. We believe that certain key areas, such as Mobile Social Commerce in the Cloud will emerge as key areas and important channels for merchants across the value chain. In addition to traditional “bricks and mortar” storefront beneficiaries, we see cross-over between in-store shopping and digital media/online sales as end-user take advantage of next generation location-based marketing. The report analyzes the potential revenues from location commerce and how to i
Carrier WiFi and Small Cells in LTE & Beyond: Market Opportunities and Forecasts 2013 - 2018
WiFi and small cells deployments minimize network planning, redesign and real estate costs. Deploying them also allows carriers to avoid or minimize new frequency allocation costs. Small Cells can in many cases utilize the same frequency spectrum that carrier has allocated for its macro cell deployment, while WiFi access points utilize unlicensed spectrum. Not only do WiFi and small cells deployments minimize network planning, redesign and real estate costs, they also allow Carriers to avoid or minimize new frequency allocation costs. Small Cells, in many cases, can utilize the same frequency spectrum that Carrier has allocated for its macro cell deployment, while WiFi access points utilize unlicensed spectrum. The associated savings in both CAPEX and OPEX, together with higher thr
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