Global Telecom CRM Market 2011-2015 New REport


Naperville, IL -- (SBWIRE) -- 01/04/2013 -- Analysts forecast the Global Telecom CRM market to grow at a CAGR of 5 percent over the period 2011-2015. One of the key factors contributing to this market growth is the growing need for better customer management. The Global LBS market has also been witnessing growing demand for customized telecom CRM solutions. However, the high failure rate of the existing telecom CRM solutions could pose a challenge to the growth of this market.

Global Telecom CRM Market 2011-2015, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global Telecom CRM market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors dominating this market space include Amdocs Ltd., Avaya Inc., Infor Global Solutions Inc., Microsoft Corp., Oracle Corp., SAP AG. Other vendors mentioned in the report are Convergys Corp., Huawei Investment and Holding Co., Inc.

Key questions answered in this report:
What will the market size be in 2015 and at what rate will it grow?
What key trends is this market subject to?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the opportunities and threats faced by each of these key vendors?
What are the strengths and weaknesses of each of these key vendors?

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