ImageFIRST - South Carolina

ImageFIRST Approach to the Customer Experience Featured in the DiJulius Group Blog


Columbia, SC -- (SBWIRE) -- 12/01/2015 -- John DiJulius, the founder of the DiJulius Group, is an international customer experience consultant who has worked with companies such as the Ritz-Carlton, Lexus, Starbucks and Marriott Hotel. He also teaches and has written several best-selling books about customer service and the importance of the customer experience. Recently, ImageFIRST was honored to have John DiJulius discuss in his company blog the comprehensive and personalized approach to customer service that the company provides.

ImageFIRST South Carolina doesn't just see itself as a provider of high-quality laundry services for products ranging from linen to nurses' uniforms in Charleston, SC. In order to assist their client facilities in improving the overall patient experience, the company has focused on comprehensive and personalized customer service that includes, for example, assigning every customer facility a personal Customer Advocate. A Customer Advocate is someone who is dedicated to the client by the way of understanding their unique healthcare laundry needs and taking personal responsibility that everything, from inventory management to responding to urgent needs, is taken care of without the client having to worry about it. ImageFIRST South Carolina is deeply honored that their Customer Advocate system has been singled out in the DiJulius Group blog as an exemplary way to create a meaningful customer relationship.

Anyone interested in more information about one of the leading providers of healthcare laundry services for products ranging from robes and linen to scrubs and nurse uniforms in Myrtle Beach, SC, is welcome to either visit the ImageFIRST South Carolina website or to contact the company directly by calling 1-800-932-7472.

About ImageFIRST South Carolina
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST South Carolina, the cost-effective solution for greater patient satisfaction, please visit