Lancaster, PA -- (SBWIRE) -- 11/30/2017 -- ImageFIRST, a healthcare laundry specialist that supplies medical scrubs and uniforms in Lancaster, PA, and throughout the United States and Puerto Rico, recognized an associate that assisted police in rescuing a kidnapped baby on September 28th. The associate, who is employed at ImageFIRST's Los Angeles location, witnessed the incident taking place and intervened to help.
The incident occurred in San Diego, California. Local police confirmed that the father of a two-month-old baby seized the infant from his mother in Balboa Park. The father then held off officers with a knife and escaped.
The ImageFIRST associate, Ivan Garcia, helped to de-escalate the situation. After witnessing the kidnapping, he followed the father for over an hour, constantly communicating his position to police over the phone. Garcia gained the man's trust and calmed him down, giving the police enough time to arrive and arrest the man. No one involved in the incident was injured.
"Safety is one of our core values, both as individuals and as a company," stated Garcia. "At that moment, all I could think about was what I would want someone in that situation to do if that were one of my kids. I knew I had to do the right thing."
ImageFIRST Healthcare Laundry Specialists' company Purpose is to build a great company by positively impacting the lives of their associates, their community, their customers, and their patients. This purpose extends itself from the workplace to the surrounding community, as demonstrated by Ivan Garcia.
To find out more about the company's products and programs, such as patient gowns in Lancaster, PA, and beyond, or learn more about the company, visit them at http://lancaster.imagefirst.com/ or call them at 1-800-932-7472.
Founded in 1967, ImageFIRST® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST's 36 locations nationwide serve over 11,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients' linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns are proven to increase patients' favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit http://lancaster.imagefirst.com.