ImageFIRST Connecticut

ImageFIRST Connecticut Sheds Light on a Recent Report About Patient Experiences


Hartford, CT -- (SBWIRE) -- 11/02/2015 -- The Beryl Institute, a global institution dedicated to sharing knowledge on how to improve patient experiences at healthcare facilities, recently released their 2015 State of Patient Experience Report. The report, which was also released as a shareable infographic, shows the results of surveys taken by over 1,500 respondents in 21 different countries. ImageFIRST Connecticut, a company that actively works towards helping to improve patient experience, would like to share some of the findings of the report with both potential and current clients.

First and foremost, the report sheds light on the fact that patient experience is still a top priority for many healthcare organizations around the globe. What's more, out of all of the healthcare organizations that were surveyed, over 78% of them indicated that they have a "formal structure for addressing patient experience." However, the report also showed that many healthcare organizations still lack a "formal mandate/mission to continuously increase patient satisfaction."

One of the reasons that ImageFIRST Connecticut chose to shed light on this infographic is because they want both potential and current clients to know how other healthcare organizations view improving patient experience. Additionally, with the help of an organization such as ImageFIRST Connecticut, healthcare facilities can have a means to help increase patient experience. In fact, their Comfort Care Line of products has been proven to increase patient experience by 50%, something that was also demonstrated in a recent case study released by the company.

Like every ImageFIRST location across the U.S., the Connecticut team goes above and beyond to help their clients improve how their patients view their healthcare facility. Lastly, if patient satisfaction is not increased at a facility that utilizes their Comfort Care Line, it will receive one free month of service.

To learn more about ImageFIRST Connecticut, please visit them on the web at

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

To hear more about ImageFIRST Connecticut and to learn more about their services in depth, visit them on the web at