Cleveland, OH -- (SBWIRE) -- 08/17/2017 -- ImageFIRST Healthcare Laundry Specialists, which provides medical laundry services in Columbus, OH, and across the United States and Puerto Rico, are continuously making improvements to their online customer portal.
The ImageFIRST Online Customer Portal was originally developed as an additional benefit for medical facility staff members who work outside of traditional 9 to 5 hours. The Online Customer Portal's 24/7 availability gives customers immediate access to information about their account without the need to reach out by phone or email.
Through the Online Customer Portal, customers can access their account information, receive copies of invoices, review details of their inventory, and download certification information needed for compliance documentation purposes. Customers can also make requests for inventory changes through the Portal, which are directly sent to ImageFIRST's Service team.
In mid-2016, the portal was relaunched after a focus group of existing users offered suggestions on how to make it better from a customer usability standpoint. The portal was designed to be more user-friendly with an interface that provides readily available, simple navigation 24/7. ImageFIRST continues to make improvements to the portal based on customer feedback; this year, features like the ability to sign up for paperless invoices were added to the portal.
ImageFIRST's Online Customer Portal is a complimentary service for all existing and new ImageFIRST customers. Anyone interested in gaining access to the Portal should contact their customer care team by dialing 800-368-3676, emailing customerservice@imagefirst.com, or filling out a Contact Us form at www.imagefirst.com/contact-us.
As a provider of medical linen and laundry products and services like medical uniforms and scrubs in Columbus, OH, ImageFIRST promises its customers to be the cost-effective solution for greater patient satisfaction. For more information, call 800-932-7472 or visit http://cleveland.imagefirst.com/.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 6,000 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
To learn more about the ImageFIRST in Cleveland, OH, please visit their website, http://cleveland.imagefirst.com/.