Hartford, CT -- (SBWIRE) -- 11/19/2015 -- ImageFIRST Connecticut, the Portland, ME, scrub and uniform provider, is pleased to announce their recent feature in the DiJulius Group's blog. The DiJulius Group is a renowned leader in the field of customer experience enhancement. Their recent piece highlights ImageFIRST's unique take on client relationships in a distinct way: not by highlighting typical client benefits, but by poignantly noting a big way ImageFIRST benefited from one of their clients instead. The piece gives a full-circle view of the mutually beneficial relationships ImageFIRST fosters between its associates and clientele.
The piece, titled Making Price Irrelevant, by John DiJulius is geared toward highlighting the distinction between any other healthcare laundry specialist's delivery people and the valued associates that work for ImageFIRST. First, the DiJulius blog makes note of ImageFIRST's explicit decision to designate the people who perform their delivery services as Customer Advocates because of the dynamic role these Customer Advocates play both in the ImageFIRST organizational hierarchy, and in what they provide customers.
The DiJulius Group's blog recounts a story about one of ImageFIRST's Customer Advocates, and how his life was saved by one of the company's clients. The Customer Advocate was engaged in regular chit-chat with the client when the client noticed he looked "off." The client convinced the Customer Advocate to get checked out, and the examination showed that he had suffered a potentially life-threatening heart aneurysm.
The established, friendly rapport cultivated between the ImageFIRST Customer Advocate and the client gave their relationship a personal touch that ultimately could have very well saved the life of the Customer Advocate.
Those interested in ImageFIRST Connecticut's medical uniforms in Boston, MA, and working in a friendly, professional capacity with one of the company's Customer Advocates, are encouraged to visit their website, where there is also more information about the company available, at http://new-england-ct.imagefirst.com/.
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
To hear more about ImageFIRST Connecticut and to learn more about their services in depth, visit them on the web at http://new-england-ct.imagefirst.com/.