Minneapolis, MN -- (SBWIRE) -- 03/25/2017 -- ImageFIRST, the medical linen and laundry provider of sanitized uniforms and scrubs in Bloomington, MN, and adjacent communities, recently explained why their customers receive much more than a medical linen and laundry service when they partner with them.
ImageFIRST provides dedicated Customer Advocates to each of their clients, who deliver the linen as well as fully manage linen inventories. ImageFIRST refers to their Customer Advocates as "much more than delivery drivers," because they consistently go above and beyond expectations to make their clients feel cared for, as exemplified in the three stories highlighted below.
The first comes from the company's Pittsburgh location, where Customer Advocate Tim found out that one of the medical facility employees with whom he closely works suffered a death in the family. During his next delivery to that facility, Tim offered the client his condolences along with a card. The client expressed gratitude for the gesture.
Meanwhile, in Chicago, Customer Advocate Mike saw a young teenage patient who was new to the country, spoke minimal English and was scared for an upcoming MRI. Mike helped provide comfort by giving her an ImageFIRST stuffed animal, which she said helped quite a bit.
In San Antonio, Customer Advocate David heard that a facility he works with was busier than usual. He discerned that they might need extra towels, and took it upon himself to bring more than usual just in case. As it turned out, he was right, and facility was very grateful, as they were anticipating to run out.
To learn more about the health care bed supplies provider in St. Paul, MN, and beyond, please visit ImageFIRSt Minneapolis's website.
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 6,000 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Minneapolis, the cost-effective solution for greater patient satisfaction, please visit http://minneapolis.imagefirst.com.