Lancaster, PA -- (SBWIRE) -- 05/04/2016 -- In recent years, mobile Internet access, enabled by smartphones, has continued to drive consumers to be better informed about their purchasing decisions. Reviews of virtually every business, commercial or not, are accessible in seconds and are often viewed during an individual's decision process.
Healthcare facilities must take action as the transparency revolution unfolds. Online services like Yelp are fueling this shift, and use has grown exponentially. Yelp's reviews of healthcare services date back to 2004; however, more than half of those reviews were written in the past two years. The overwhelming majority of the authors of these reviews don't rate the efficacy of the care they received. Instead, they rate how they feel they were treated, rating factors like ease of billing, wait time, and professionalism of the facility's staff.
ImageFIRST Lancaster, offering medical linen services to Philadelphia and surroundings, is aiding healthcare facilities. By providing them with the tools to better the patient care experience, and reducing the amount of time healthcare professionals have to spend managing linens, these facilities are better equipped to thrive in a review-based atmosphere.
ImageFIRST Lancaster provides each facility they serve with Customer Advocates, company associates who not only pick up and deliver linen, but also stock and manage inventory and take care of other linen management tasks, freeing up facility staff to invest more time in caring for patients. ImageFIRST Lancaster isn't just a provider, they're a partner, helping medical facilities grow and adapt to new challenges in their shared industry.
To learn more about ImageFIRST Lancaster, their gowns, scrubs and uniforms in Harrisburg, PA, interested parties are encouraged to visit their website at http://lancaster.imagefirst.com/.
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Lancaster, the cost-effective solution for greater patient satisfaction, please visit http://lancaster.imagefirst.com.