ImageFIRST Fort Myers

ImageFIRST National Service Director Offers Insight Into Improving Patient Experience


Fort Myers, FL -- (SBWIRE) -- 01/26/2017 -- ImageFIRST Healthcare Laundry Specialists' national service director recently provided insight into how applying the hospitality industry's practices within the healthcare field can result in better overall patient experiences.

Jay Juffre, ImageFIRST's regional vice president and national service director, recently shared one of his personal experiences in the hospitality industry. Juffre noted how noticeably more pleasant his stay was at a hotel he frequents on business after the title of the "Front Desk Associate" was changed to "Navigator." He suggests that, because of her change of title, the hospitality professional who greeted him took more pride in her job and went to further lengths to ensure the comfort of his stay.

Juffre went on to advise that healthcare facilities wishing to improve the patient experience look to the hospitality industry and adopt measures like title changes to improve the image portrayed by visitors and patients. For example, Juffre recommended that titles like "Security Guard" be changed to "Safety Officer."

Providing healthcare laundry services, medical waste disposal, patient gowns and medical uniforms in Fort Myers, FL (and throughout the nation), ImageFIRST puts the patient experience at the heart of their purpose. The company also regularly shares insights and downloadable resources with providers in the medical industry.

To learn more about ImageFIRST and read key insights from the company, or to learn about their scrubs and uniforms in Fort Myers, FL (and throughout the nation), interested parties are encouraged to visit their website at

About ImageFIRST Fort Myers
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 6,000 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST Fort Myers, the cost-effective solution for greater patient satisfaction, please visit