ImageFIRST New York

ImageFIRST New York Helping Area Surgery Centers Increase Patient Satisfaction


New York, NY -- (SBWIRE) -- 12/30/2015 -- Increasing patient satisfaction has always been the primary focus of medical providers, both out of compassion and because patient happiness with services provided can be tied to hospitals' success rates. When steps are taken to improve patient perception of a facility, that facility's overall ranking is likely to improve, influencing funding and other important aspects of running a medical care center. Small details can greatly impact patients' reported opinions of the care they've received, and with ImageFIRST New York's remarkable healthcare laundry services and products, serving New York City with medical scrub uniforms and other products, area hospitals and outpatient clinics can take an affordable, simple step towards making patients comfortable and thus bettering their scores on important surveys.

One such survey that will become important to ambulatory surgery facilities and outpatient surgery centers within the next year will be the OAS CAHPS, recently approved for implementation by the Centers for Medicare and Medicaid Services. The survey, which will be mandatory starting in 2017, but available for voluntary distribution in 2016, will measure patients' experiences at these specific types of medical facilities, and can contribute to a hospital's reputation, ranking and funding.

ImageFIRST's unique products and services have been shown to increase patient perception of facilities, in particular their Comfort Care line of incredibly soft, cozy patient robes and gowns. In one study, a facility that made the switch to Comfort Care products saw a 400% increase in positive patient feedback on surveys afterwards! In addition to direct benefits to patients, ImageFIRST's remarkable customer care provided by Customer Advocates, who both deliver and stock products, can help hospitals save time to focus on what really matters: their patients.

To learn more about the unique healthcare laundry services provided by ImageFIRST New York, or to learn more about how these services can help medical facilities improve overall, visit

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST New York, the cost-effective solution for greater patient satisfaction, please visit