ImageFIRST North Carolina

ImageFIRST North Carolina Sheds Light on CMS's Recent Approval to Administer the New OAS CAHPS Survey


High Point, NC -- (SBWIRE) -- 12/22/2015 -- ImageFIRST North Carolina does much more than provide laundry services and deliver medical scrubs, uniforms, and more in Wilmington, NC. In fact, this remarkable organization also makes it a point to ensure that their clients are informed of all of the latest changes and updates within the healthcare industry. Therefore, ImageFIRST North Carolina would like to shed light on the fact that Press Ganey, a provider of patient experience measurements and surveys, recently wrote a press release on the approval from the Centers for Medicare & Medicaid Services (CMS) to conduct the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey.

First off, Press Ganey is no stranger to offering CAHPS surveys, as they already have experience distributing them to thousands of organizations within the United States. However, this new survey, which will begin this upcoming January, will help free-standing ambulatory surgery centers and hospital-based outpatient surgery departments identify where they need to improve patient satisfaction. Furthermore, the new survey has 37 questions where patients will be asked to share their thoughts on the facility's privacy, cleanliness, and how willing they would be to recommend the facility to another patient. Lastly, organizations that take part in the survey will be required to have at least 300 completed a year.

ImageFIRST North Carolina provides products and services, such as their Comfort Care line of patient apparel and their "Plush Promise," to aid medical facilities in improving the experience that patients have at their facility. ImageFIRST North Carolina's Comfort Care line has been proven to improve patient experience by up to 50%. They determine whether or not experience was improved through patient surveys pre- and post-change from their current gowns that they give to their clients to distribute to their patients. If it is determined that patient experience was not improved by up to 50%, ImageFIRST North Carolina will provide them with one free month of service via the Plush Promise. In the end, those who choose to partner with ImageFIRST North Carolina can also expect them to work hard to find ways to assure that patient satisfaction is eventually increased with their Comfort Care line.

ImageFIRST North Carolina hopes that surgery centers who desire to take part in the 2016 OAS CAHPS consider not only how they can make their facility better, but, if they need help, to improve their look with a company like ImageFIRST North Carolina.

To learn more about this leading provider of scrubs, medical uniforms, and more, in Wilmington, NC, please visit their website today.

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

To learn more about all of the healthcare laundry services available at ImageFIRST North Carolina, please visit