Phoenix, AZ -- (SBWIRE) -- 02/23/2016 -- Due to confusing billing processes that obfuscate exactly where their money is going, healthcare providers may not realize that their laundry and linen service is billing them for things like unused inventory. As hospital and outpatient facility budgets scale back, the last thing that providers want to do is spend their money wastefully. ImageFIRST Phoenix, a provider of medical uniforms and scrubs in Phoenix, AZ, uses a transparent billing process and consistent inventory control to eliminate common billing problems that healthcare providers often face. The details are explained in a new video recently released on YouTube.
ImageFIRST prioritizes ValueFIRST for all of its customers, meaning that the value that their customers receive exceeds the price that they pay. This entails giving them exactly what they need and ensuring that they pay a fair price. Many other laundry and linen providers use billing and inventory processes that, in fact, do the opposite. Often, customers receive a fixed inventory, but are not necessarily charged for their weekly use due to a regular minimum charge, usually 40% of the total inventory. On weeks during which inventory use is especially low, this usage may drop below even the set minimum inventory, meaning that customers pay for more than their actual usage. Furthermore, most laundry processes create a constantly fluctuating on-site inventory. During busy weeks, providers who need more inventory will have to call their company for an inventory increase, resulting in a higher circulating inventory and a higher minimum charge. Plus, many companies charge customers for auto-replacement or instate other hidden charges.
ImageFIRST's billing process is different because it operates strictly on a needs-based system of inventory level. ImageFIRST determines a customer's inventory level based on needs and patient volume, and there is no minimum inventory weekly charge. Customers are only billed for the level of inventory that they use per week. Furthermore, customers can change their inventory level at any time, and their Customer Advocate, responsible for picking up and delivering linens and nurses' uniforms in Phoenix, AZ, will build the inventory back to the needs-based level each week. Additionally, ImageFIRST's billing system is completely transparent, with no replacement charges or other hidden fees.
ImageFIRST Phoenix believes that hiring a laundry and linen provider shouldn't add to the challenges of managing a healthcare facility. ValueFIRST is just one of the principles that makes ImageFIRST remarkably different laundry and linen provider that offers cost-effective solutions for patient satisfaction. Learn more at http://phoenix.imagefirst.com.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Phoenix, the cost-effective solution for greater patient satisfaction, please visit http://phoenix.imagefirst.com.