ImageFIRST St. Louis

ImageFIRST St. Louis Shares Powerful Lesson About How to Respond to "Thank You"

 

St. Louis, MO -- (SBWIRE) -- 04/08/2016 -- As a provider of medical linen products like medical scrubs and uniforms in St. Louis, MO, ImageFIRST St. Louis knows that respect matters. Being kind and courteous to the medical staff and healthcare professionals who make up their customer base is just one of the ways that ImageFIRST St. Louis lives out their commitment to respectful, remarkable customer service. From Customer Advocates who take the time to stock and double-check inventory to transparent, cost-effective billing processes, ImageFIRST's services are all designed to make caring for patients as easy as possible for hardworking healthcare staff.

The linen and laundry supplier always strives to provide better service, which is why they continuously share industry news and tidbits with their clients. Such as considering the way one responds to "thank you" in the medical industry. It's not uncommon for someone to respond to this as "no problem," "no worries," or even "it's nothing." While the intent is always meant to be positive, it could send the wrong message. To respond to a service given as being "nothing" basically devalues the gratitude offered by the patient or family member. Additionally, "no problem" or "no worries" are both made up of two negative words. As an alternative, responding with something like "It's my pleasure" conveys that the gratitude is understood while using positive language.

ImageFIRST is one of the largest national providers of healthcare linen and laundry services. At the heart of every product and service that the company offers is their dedication to providing cost-effective solutions to healthcare facilities that in turn facilitate the creation of exceptional patient experiences. The patient experience is more important than ever in the healthcare industry, and learning from others can help healthcare providers give their patients the compassionate, attentive care that they are searching for. It's a lesson that ImageFIRST and all of its associates take to heart.

Get in touch with ImageFIRST St. Louis about medical linen and laundry services and products like nurse uniforms in St. Louis, MO, at http://st-louis.imagefirst.com.

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST St. Louis, the cost-effective solution for greater patient satisfaction, please visit http://st-louis.imagefirst.com.