ImageFIRST Tennessee

ImageFIRST Tennessee Provides Excellent Customer Service Through Their Effective Communication Methods

 

Nashville, TN -- (SBWIRE) -- 12/02/2015 -- Communication is essential in the medical field because it builds strong relationships between patients and their caregivers. The needs of patients can be met more effectively through open communication practices, especially when pertaining to the amenities and culture of the healthcare provider. As an added benefit, the perception of a healthcare facility is enhanced when the patient's needs are met and the treatment they received resulted in a positive experience. Relating to similar concepts, ImageFIRST, the laundry provider of uniforms and scrubs in Tennessee, operates with efficient communication channels throughout their services, which are based around providing their clients with outstanding customer service.

ImageFIRST Tennessee effectively communicates with their customers through a range of their company practices, such as their Instant Service App, Customer Portal and Customer Advocates. Unlike average delivery personnel, the Customer Advocates are dedicated to the medical centers they serve by ensuring timely deliveries, helping with inventory management and providing Same-Day Linen Rescue for days that are unexpectedly busy. Healthcare facilities have instant access to their Customer Advocate by dialing their mobile phone number, and through the downloadable Instant Service App.

Plus, the Customer Portal, which will be receiving a makeover this fall, enables healthcare facilities to easily review their inventory level, access their invoices, download certification forms and more, from the convenience of its online platform. Medical facilities looking to enhance their patient experience can highly benefit from the combination of strong communication strategies and premium laundry services provided by ImageFIRST Tennessee.

With a full knowledge of the healthcare industry, the medical laundry specialists put effective methods in place to improve the level of communication between them and the medical facilities they serve. In addition, ImageFIRST Tennessee also rents, cleans and delivers nurses uniforms.

For more details on their high-quality medical laundry services, visit their website or call 800-932-7472.

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST Tennessee, the cost-effective solution for greater patient satisfaction, please visit http://tennessee.imagefirst.com/.