Big Oak Citgo

In the Age of Yelp Reviews, Repair Shops Are Tuning Up Their Acts, Says Big Oak Citgo


Yardley, PA -- (SBWIRE) -- 06/02/2016 -- "There are many benefits of getting your repair work done locally, rather than the dealership" said Tom Cooper, the longtime owner of a well-respected Yardley repair shop called Big Oak Citgo. For car owners these days, Cooper recommends they "consider taking their repair work to local shops instead."

Big Oak Citgo just released a write-up on its site explaining why replacing the dealership with a local place for repair work is a smart move.

"The internet has really changed things. With Yelp, Facebook, Google Maps reviews and the like, bad customer reviews can be crippling for businesses," Cooper said, acknowledging that local shop owners are more conscious of their perceived images today. Big Oak Citgo has been revered by car owners in Bucks County for over 20 years, for its friendly and knowledgeable staff and honest prices.

His business' article also explained that dealerships often have high turnover rates among mechanics. "At a shop comparable to Big Oak, turnover is low so you'll get the same people time and time again who really know your car. We're in the business of building relationships," he said. The article compared the experience of finding a solid local mechanic to that of having a trustworthy barber.

Big Oak Citgo reminds customers on its site that it depends on long-term relationships, and strives to continuously build their trust. To read the article in full, or to make an appointment, please visit Big Oak Citgo's website. The shop can also be reached 215-310-0598.

About Big Oak Citgo
Big Oak Citgo is a family owned and operated gasoline service station offering quality automotive repair and service solutions designed to fit any budget. Located on the corner of Big Oak Road and Makefield Road in Lower Makefield Township, they have been serving the Yardley and Morrisville communities for over 20 years. "Our customers are our friends and neighbors" says Tom Cooper, owner of Big Oak Citgo, "we work hard to earn their business and value their trust in us."

To learn more about Big Oak Citgo, please visit the company's website at