Santa Margarita, CA -- (SBWIRE) -- 12/22/2014 -- Jeff Cowan's PRO TALK, Inc.™ recently celebrated its most successful month to date this November with dealerships and service/repair shops lining up for training because of their proven results. To keep up with the surge, PRO TALK has added more professional trainers under the tutelage of Jeff Cowan, as well as additional staff. November had the highest number of new account activations in the company's recorded history, with word on the street spreading about the successes of dealerships who have incorporated PRO TALK's methodologies via (among other products) onsite side-by-side training, online virtual training, and both private and public workshops. The first in the industry, Jeff Cowan created the modern day Walk Around™, and cutting edge service selling processes. PRO TALK expects to post similar results for the month of December.
What PRO TALK Clients Are Saying?
From Oakland to Orlando, Jeff Cowan's PRO TALK has touched so many Dealerships by changing the way Service Departments work in their day to day transactions.
Carmen of Baierl Kia, a pleased workshop attendee, in response to Jeff's 2 day workshop entitled "The 6 Step Road to Service Department Success" commented, "Jeff's presentation was by far the best I have seen! Thank you!"
Another client, Richard, who is the GM of Newburgh Nissan, comments on Jeff's Onsite Training, "Thank you so much for spending the time with all of my employees. It was a real eye opener for me. You have a great way of showing someone the correct way of doing something while being positive at the same time. We couldn't of asked for a better person to assist us. Thanks again!!"
Kyle of Planet Honda says this of PRO TALK, "I really can't express how impressed I am with your program and your trainers. Our numbers from last year compared to this year really show how much your platform has increased our performance."
Terrence, who attended one of Jeff's workshops, can't thank PRO TALK enough for the increases in their business, and for seeing such quick results in just a week, which is fantastic.
Trusted, Reliable, Successful Services
The comments highlighted above imbue the great sales successes that Jeff and his team PRO TALK propagates, and have long maintained. Here are some of the services that they are known for. These training products and tools cover every aspect of training available.
PRO TALK's onsite, side-by-side in store training coaches the entire service staff each step of the way, critiquing, role-playing, and even working directly with the dealerships clients, to provide specific live examples to implement successful techniques. Everything is done in a hands-on environment, addressing all skill levels. PRO TALK trainers teach dealership service department staff how to be professional sales people, and provide managers with tools crucial to track and encourage upward growth in not just numbers but in their employees personal professional development as well.
Workshops presented by Jeff Cowan himself are also available, and are geared toward all Fixed Ops staff, including managers, service advisors, greeters, cashiers, porters; literally anyone in the service department who deals with customers. His new 2014 content is titled "The 6 Step Road to Service Department Success" and is cram packed with tons of current and immediately applicable tips and tools attendees can implement immediately for measured improvement.
PRO TALK offers Online Virtual Training, available on any computer twenty-four hours a day, seven days a week, PRO TALK's VT provides cutting edge training with continually updated content and is based on real life situations. It has a real time testing tool and an accountability system which allows the busy manager to see who is training, who is learning, and who truly understands and can execute what is taught.
Their DVD sets allow managers to train their employees to become professional sales people at their own pace. These helpful tools cover how to have the highest sales, customer survey scores and customer retention. Although onsite training is their most effective and highly recommended training, these DVD sets are another cost effective alternative for training to help service departments reach their goals.
PT Video™ puts to rest the honesty and integrity question forever. Service Departments who have installed this program are experiencing the highest customer retention rates and survey scores nationally.
To get more information on exactly what Jeff Cowan's PRO TALK, Inc.™ does for dealerships, please click here.
About Jeff Cowan
Jeff worked in various industries as a sales professional for many years. This served as the foundation of what has become North America's authority when it comes to automotive service sales training. His programs focus on communication skills, customer service and retention strategies, and increasing profits. This is the core of PRO TALK and has been implemented on thousands of automobile service drives across United States and Canada. PRO TALK is also the first to offer side by side on-the-drive training to dealership service centers. Jeff Cowan's PRO TALK, Inc.™ is currently partnered with NADA [National Automobile Dealers Association], EasyCare, NCM, CBT News, Alan Ram's Proactive Training Solutions, Grant Cardone and many other vendors and manufacturers nationwide.
Contact:
Jill Christopher
Director of Marketing at Jeff Cowan's PRO TALK
info@jcowansprotalk.com
800 248 2931
22342 Avenida Empresa, Suite 270,
Rancho Santa Margarita, CA 92688
www.AutomotiveServiceTraining.com