Dr Joseph Michelli, customer services expert, and author of best-selling The Startbucks Experience, The New Gold Standard etc, will be available for speaking engagements in Asia in November 2014.
Hong Kong -- (SBWIRE) -- 10/07/2014 -- Dr Joseph Michelli, customer services expert, and author of best-selling The Startbucks Experience, The New Gold Standard and more, will be available for speaking engagements in Asia in November 2014. Contact us at Speakers Connect if you are interested in engaging him to speak at your upcoming conference.
About Dr. Joseph Michelli
Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.”
In addition to writing best-selling books about enduring business principles, he hosted an award-winning daily radio program in Colorado Springs, Colorado for over a decade. Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life. Dr. Michelli’s book,
The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, published by McGraw-Hill, regularly achieved bestseller status on the Wall Street Journal, BusinessWeek Magazine, and USA Today lists. He has been featured on television programs such as The Glenn Beck Show and CNBC’s “On the Money” and has conducted hundreds of radio and print interviews. Dr. Michelli’s other books include The New Gold Standard about service excellence at The Ritz-Carlton Hotel Company and When Fish Fly: Lessons for Creating a Vital and Energized Workplace which was co-authored with the owner of the “World Famous” Pike Place Fish Market in Seattle. He is currently working on a new book about enhancing the healthcare experience the UCLA Medical Center way.
About Speakers Connect
Speakers Connect is Asia's leading International speakers bureau, which serve as the hub for organisations in finding the speaker(s) that will best fit their event needs. At Speakers Connect our mission is to inspire new ideas and stimulate thought by bringing you today’s leading voices in business and management. Based in Hong Kong and representing renowned speakers from Asia Pacific as well as around the world, we are the resource for personalities who bring fresh ideas and new insights.
Speakers Connect's clients include: HSBC, IBM, Goldman Sachs, UBS, Nike, HP and many more.