ImageFIRST Connecticut

Measuring the Impact of Patient Satisfaction on Healthcare Facilities


Hartford, CT -- (SBWIRE) -- 12/22/2015 -- The Centers for Medicare & Medicaid Services (CMS) recently approved the administration of the new Outpatient & Ambulatory Surgery (AOS) CAHPS survey, which is designed specifically to collect data about patients' experiences in Medicare-certified, hospital-based outpatient surgery departments and free-standing ambulatory surgery centers. ImageFIRST Connecticut, the leader in nurse uniforms in Portsmouth, NH, is pleased to invite their clients to consider the implementation of these surveys and review the results a recent report from Press Ganey about the impact that a nurse's work environment has on patient satisfaction; the report is called The Influence of Nurse Work Environment on Patient, Payment and Nurse Outcomes in Acute Care Settings.

Press Ganey is an organization that provides information for the healthcare industry and healthcare professionals, and its findings in the study mentioned above are especially relevant to anyone working in the industry; because, they provide an illuminating glance at the real perceptions of real patients in real healthcare facilities. The findings published here are particularly relevant because of the healthcare industry's current trending focus on patient satisfaction.

ImageFIRST Connecticut promises to be the "cost effective solution for greater patient satisfaction." In order to deliver on that promise, the company focuses their efforts on quality assurance and customer service to help reduce the workload of hospital staff members.

Facilities interested in nurse scrubs in Portsmouth, NH, and its surrounding areas are encouraged to contact ImageFIRST Connecticut about ways the company can help provide healthcare laundry solutions. More information about ImageFIRST Connecticut can be found on their website, and can also be obtained by calling 800-932-7472.

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

To hear more about ImageFIRST Connecticut and to learn more about their services in depth, visit them on the web at