Medical Answering Service: Answering Your Patients' Needs

Medical answering service firm dedicates its services completely to medical professionals and serves as a lifeline to connect patients with their physicians.


Philadephia, PA -- (SBWIRE) -- 08/05/2014 -- Healthcare organizations response systems should include well trained employees who can answer calls with patience, tact, and clarity. This human factor should also involve empathy, understanding, and clear communication which is especially crucial in emergencies. Friendly and dependable staff can make a significant difference to make hospital answering service effective. It personalizes the calling experience for patients and health care professionals.

The live responding service must be 100% HIPAA compliant according to federal regulations of Healthcare Insurance Portability and Accountability Act introduced in 1996. It is about protecting an individual’s health information by any organization which is involved in the healthcare sector. This ensures confidentiality and security regarding any patient’s medical details.

A Medical answering service must have HIPAA trained live answering agents which is the essence of any specialized medical answering service. Doctors and medical organizations can rely on these answering services which can manage all incoming calls and reduce the clients load and relieve their busy schedules. These services provide stress free solutions that can help in streamlining their practice and can improve overall productivity and patient communications.

PatientCalls is an organization that provides HIPAA-compliant medical answering service to physicians, hospice, and many other healthcare organizations.

Contact Information:
For more information and other media related inquiries, please contact:
City: Philadelphia
State: PA
Country: USA
Contact Name: Jordan
Contact Email:
Complete Address:
Zip Code: 19406
Contact Phone: 866-333-7922