ImageFIRST Phoenix

Medical Laundry Solutions of ImageFIRST Phoenix Help to Address Shift to Consumerism in Healthcare Industry


Phoenix, AZ -- (SBWIRE) -- 05/12/2016 -- With ever-rising social media communication transparency and the influence of the CAHPS surveys, patients are beginning to review the medical facilities they received treatment at on location-based websites like Yelp and Google. Patients are willfully sharing with others how they felt they were treated both in person and online. These ratings, which focus on non-medical issues such as billing errors, unprofessional office staff, and wait time, validate why improving the patient experience is vital for healthcare facilities aiming to provide the best level of care.

Consumer behavior among patients – like their willingness to share their personal experience – is just one of the many healthcare shifts of the industry that are being observed. Along with the healthcare facilities they serve, ImageFIRST Phoenix, the supplier of healthcare uniforms in Mesa, AZ and other laundry products, participates in the widespread discussion of how to address the changes that consumerism bring to the field by making their topnotch laundry services known.

ImageFIRST Phoenix strives to be the cost-effective solution for improving patient satisfaction by providing patient-focused healthcare laundry cleaning, renting, and delivering services. Healthcare facilities are kept sufficiently sourced with gowns, linen, scrubs, and towels at all times with the help of an assigned Customer Advocate, who along with delivering products, assists with controlling inventory and managing it. The burden of handling healthcare laundry is relieved from medical staff, who can, as a result, put their main focus on patient care – all due to ImageFIRST Phoenix's devotion to putting patients at the center of their purpose.

ImageFIRST also exclusively offers the Comfort Care line – a collection of gowns made with exceptionally soft fabric that is specifically fabricated to provide patients with coziness, warmth, and comfort. In addition, a partnership with ImageFIRST Phoenix ensures that the medical laundry products exceed the industry standards of infection prevention, which can help protect image and reputation.

For more details about the high-quality laundry services of ImageFIRST Phoenix, as well as their products such as scrub uniform garments in Tucson, AZ, call 800-932-7472 or visit

About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.

For more information about ImageFIRST Phoenix, the cost-effective solution for greater patient satisfaction, please visit