Riverside, CA -- (SBWIRE) -- 11/30/2017 -- Locally owned and operated Mustang Towing has announced the opening of a new location in Riverside intended to better serve area residents, including those in San Bernardino, Ontario and Rancho Cucamonga.
Jimmy Spide, marketing manager, says the addition of new locations allows Mustang the proximity it needs to be able to get to clients quickly, day or night, 365 days a year. "We say we're going to be there when customers need us and that we'll get to them quickly. With greater reach through new locations, we can ensure we deliver what we promise."
Spide says having teams set up in specific regional locations also supports his team's local knowledge, which includes in-depth intimacy with the community, and the nuances of travel and traffic. This can be key to ensuring the best service to clients. "We are able to quickly understand where a client is and any extra complexity that may be involved in getting to them and providing what they need."
That knowledge, he says, extends from the drivers to dispatch and ensures that high traffic areas, construction, safety issues or other nuances are understood and addressed. "We want to ensure our tow drivers are completely prepared and that customers in potentially tricky situations get the best service we can provide."
Mustang's extensive history includes expertise in roadside assistance, auto towing services, car lockout and emergency towing services. Spide says this expertise and knowledge is delivered through on the job and special training programs. The goal, he says, is to stay current on all of the latest trends and equipment available, and to ensure drivers are fully prepared to deal with any situation, no matter how unique or rare it may be.
Roadside assist services offered include flat tire change, battery jump start, out of gas, and a range of car lock out services. Spide says his team can assist with the simplest open trunk or key duplication service to the most complex broken key extraction or transponder key cutting. "We understand that a tow can be inconvenient so if we can get a client back on the road without a tow, not only do they get back on the road more quickly, but so do we, to deal with the next situation."
Mustang's tow services include accident removal and recovery services, heavy duty, and local and long-distance towing. "Our team is prepared in both equipment and knowledge to handle everything from a basic tow to the most intricate extrication."
Spide says though many customers think of towing as a basic function, there are unique situations, such as accidents in tricky locations, instances that may force a vehicle off the road, or cars that are either damaged or delicate because of their make and age that make every situation unique. "It isn't just a matter of hooking on a vehicle and going. We have different equipment to handle different situations and know how to treat each vehicle to ensure it arrives safely."
For more information:
Address: 5612 Darien Ct, Riverside, CA 92505