Williamstown, MA -- (SBWIRE) -- 04/05/2012 -- Internet banking has become increasingly popular in Brazil and the country's banks have begun to offer various online services, ranging from checking account transactions to making investments and even paying bills on the internet. There were 37.8 million internet banking customers in Brazil in 2010, who together conducted 12.8 billion online transactions.
Most Russian banks and insurance companies are currently seeking to develop English language websites in order to attract more international customers. Russian customers are generally very apprehensive of shopping or conducting banking activities online. Due to this, Russian banks have focused on improving the security of their websites. For example, Rosbank uses multiple software programs to ensure the complete security of their customers' transactions.
Internet banking has become an integral part of the Indian banking industry, although online insurance sales only started in the country in the late 2000s. Most Indian banks have developed mobile applications as a strategy to attract young customers. Banks in India are expected to extend the scope of their mobile banking channels to offer a broader array of products and services over the forecast period. Indian banks also use social media sites to provide basic information and market their products and new offers. It is expected that banks will incorporate consumer grievance redressal mechanisms into social media networks over the forecast period.
View Full Report Details and Table of Contents
Banks and insurers are increasingly utilizing the online platform to market their products and services. Companies are attracting customers by providing an all-inclusive online service network. The Bank of China launched a special online service for its small and medium-size enterprises (SMEs). Chinese banks also offer an online banking platform for their overseas customers. To attract domestic and international customers, the Industrial and Commercial Bank of China has launched cross-border foreign exchange remittance and global account management services. Similarly, the Chinese insurance company PICC introduced a special online website (www.e-picc.com.cn) to offer online insurance and other value-added services to its customers. Meanwhile, Ping An Insurance introduced an online shopping model that offers insurance services.
- Increasing internet and mobile penetration in Brazil is expected to drive the use of online channels for conducting banking and insurance transactions over the forecast period. Companies in Brazil are also using online platforms as a medium to market and cross-sell their products to existing customers.
Companies Mentioned in this Report: VTB Bank, Sberbank, Bank of Moscow, Rosbank, TransCreditBank, Renaissance Insurance Group, OJSC IC Allianz (Rosno), Uralsib, ICICI Bank, Citibank, PNB, Bank of Baroda, Bajaj Allianz, Bank of China, China Merchant Bank, China Construction Bank, ICBC Bank
About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. Representing the world's top research publishers and analysts, we provide quick and easy access to the best competitive intelligence available. Our unbiased, expert staff will help you find the right research to fit your requirements and your budget. For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156.
Browse all Financial Services research reports at Fast Market Research
You may also be interested in these related reports:
- Life Insurance in BRIC Countries: Market Opportunities and Entry Strategies, Analyses and Forecasts to 2015
- Customer Experience in the Online Channel: Building Best Practice Strategies
- UK Motorcycle Insurance 2012
- Online Banking in Singapore 2008
- Online Banking in Singapore 2010
- UK Personal Insurance Distribution 2010
- Consumer attitudes to online current accounts
- The Top Ten Global Insurance Companies: Positioning, performance and SWOT analyses
- Online Banking in Hong Kong
- Targeting SMEs in UK General Insurance 2009